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by ryanr1299
Sat Jul 30, 2011 9:00 pm
Forum: General Texas CHL Discussion
Topic: After 4 weeks, still waiting on fingerprints
Replies: 30
Views: 5058

Re: After 4 weeks, still waiting on fingerprints

I had the exact same issue...the lady at DPS told me they have been having this problem happen quite a bit recently. She said she would request that my profile be refreshed and to check the next day. The next day the fingerprints were green and all was good. Also, if you find you can't get anywhere with DPS, send an email to the Governor's office. I sent a friendly email explaining that I was having a hard time getting traction at DPS with my inquiries, I received a personal response the same day saying they would check with DPS, and a personal response the next day from DPS stating my CHL application was complete. CHL in the mailbox two days later.

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