TexasCHLforum.com

When I lived in the Los Angeles area we had issues with 911 as well. I simply put the closest sheriff's substation on speed dial. If that station was closed it would roll over to the next closest substation. The desk officer almost always picked right up, took whatever call, and was able to more quickly dispatch the officer. Basically for anything other than a medical emergency or active shooter type call I would rather call the substation.

Out here i've used 911 a couple times for drunk drivers. I was put on hold, then transferred to three different jurisdictions as each one said "oh we don't handle that, let me transfer you to...." and so on.