Just don't trust the BBB.G36Packer wrote:The BBB got no response (see the letter they sent me below). Meanwhile S.K. Industries has not responded to the Sheriff's request either. The Postal Inspectors received the packet 3/16/2006.
BBB letter dated 3/22/2006:
Re: Complaint #98093735 - S.K. Industries
Although we have tried to obtain a response to your complaint form the company in the hope of reaching a mutually acceptable resolution, they have ignored our requests. We are, therefore, closing this complaint.
Your unanswered complaint will become part of the information we report to the public on this company for the next three (3) years. Also, should any government agency request our files on this company, your complaint will be included.
If you have worked out a settlement directly with this company, would you please send us a note by email to cmpl@labbb.org or fax at (909) 825-6246 or by mail. Please tell us about the resolution and any other comments you may have. Your help in doing this is extremely important to ensure that our reports to the public on this company is accurate.
Thank you for contacting us about this complaint.
The Better Business Bureau
I complained to the BBB about a company that tried to pull a bait and switch on me.
The BBB wrote to them and they called me and offered the original deal, but in a manner that suggested that I was being unreasonable to force them to do so.
Then they reported to the BBB that the situation had been resolved to MY satisfaction.
Then they called me back and rescinded the offer because I was so nasty as to call the BBB and they did not want to do business with nasty people like me.
The BBB listed the complaint as resolved and no amount of further complaint will get them to change that.
Just don't trust the BBB.