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I routinely record telephone conversations, and have for years. As a former telephone employee and technical support engineer of some long standing, I am fully aware of the laws regarding such things and stay scrupulously within the boundries. It even used to be part of my job to investigate such things, so I had to have a higher awareness of such matters than the average bear.

One of the things I get a kick out of these days is when a message starts a call that states "For quality and training purposes this call may be recorded." Of course as far as I'm concerned that is blanket permission to record the call, after all, the message states that the call may be recorded and the only reason I record is for quality and training: Quality as in holding "them" to their word, and training as in training "them" not to say things they might regret, etc.

The thing I really love is when "they" find out thay are being recorded and tell me to stop, "But I already have permission." I say, andd they tell me to stop again, and I tell them to stop too, first, and they usually hang up, which I report to their superiors as rude, as well as including the previously mentioned copy of Texas law, and of course a short transcript including: "This call MAY be recorded."