TexasCHLforum.com

Wow, you can't beat that kind of service. The company president takes an interest in a minor comment on our board, and joins in to correct the problem. That is truly impressive.

I second their service, but I have been there a few times before (dating back almost thirty years now). I was in there Saturday during the 5.11 sale, looking for some boots for my daughter. She was a little impressed with their servie at first - one of the salesmen told her that she could normally order almost anything from any of the brands they carry even if they don't stock it. Then she got annoyed as our half-hour visit became two hours from my talking with some of the salesmen who I know and recognized me from previous visits.

And the expensive visit part is also true. Went in for boots, spent $175 on gear and still do not have the boots.