TexasCHLforum.com

cotucker wrote:I am wondering how many are having the same issues I am having.

Online application: 2/19
CHL Class: 3/9
Submitted all required materiel's online: 3/10(Sunday)

On 3/10 I received a automated response telling me thank you for using the online system. I was certain that I would not receive anything other than a auto response since it was Sunday. On Monday 3/11/13 I received another email saying "Thank you for using the Regulatory Services Division’s website.We have received your documents and they have been forwarded to our processing department. Please allow 2-3 weeks to be updated by the department." I figured "awesome!", submitting everything online paid off. No online statues update but I figured it may take more time. Then on Monday 4/15/13 I received the EXACT same email as above. Even After that I had no online statues update. I start wondering what is going on. I talked to my father-in-law that took the class with me and sent his information in the mail on 3/11/13 and said that he just got is status up date. This was on 4/21/13 I believe. Saturday 5/18/13 his statues shows that his CHL is being mailed. As of today(5/20/13) it has been 71 days since I have submitted my information online and I still do not show a statues online. It still gives me the "Application processed online. Concealed Handgun Licensing is waiting on the receipt of required materials. Once the application and materials have been received by Concealed Handgun Licensing and processing has begun, a more detailed status will appear on this page." I have used the online system to check up on it but get generic looking responses in return. I have tried calling many times but I cant get through due to high call volumes and the auto system just hangs up on me. I will keep calling until I get to speak with someone. Has anyone else had this issue besides me? I'm getting kind of frustrated. Anyone have any suggestions for me?

jmain wrote:I called today at 445 and someone picked up the phone right away.
I sent in packet on 3-21 and they don't show anything yet, said to wait another few weeks.
I sent an instructors packet a week later and it updated on 4-18 to BG underway.

The nice guy told me they have hired additional people and they are working early am and late pm shifts to process apps.

ksome1 wrote:Who thinks they will be getting an update tomorrow???? anyone remember that jingle Anticpation. In my head now haha.

Srnewby wrote:SigP250, I submitted both mine and my wife's paperwork via US Postal Service on March 25. We still haven't heard anything yet either, but I am hopeful for hearing something this coming week based on updates I have seen on the forum in the last few days. Hang in there a little longer and I bet we both will hear something soon.