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Return to “DPS is currently inputting mid Feb.”
- Wed Apr 10, 2013 9:03 am
- Forum: The "Waiting Room"
- Topic: DPS is currently inputting mid Feb.
- Replies: 80
- Views: 17185
Re: DPS is currently inputting mid Feb.
No worries...... they're averaging 30-35 days.......
- Sat Mar 30, 2013 7:42 am
- Forum: The "Waiting Room"
- Topic: DPS is currently inputting mid Feb.
- Replies: 80
- Views: 17185
Re: DPS is currently inputting mid Feb.
If the Average is 30-34 from the time they enter a full packet the average to enter a full packet from the time they receive it must also average 30 days. This is typical "Key Performance Indicator" Monkey-work. They report external from their department that their KPI of turnaround is 30-34 days but there is no metric or attention that full packets sit in the "mail room" for 30 days before someone can "open" them and enter them so the performance clock can start. In reality the average confirmed over and over on this forum is about 50-60 days mailbox to mailbox.