Search found 4 matches

by nightmare69
Wed Apr 24, 2013 8:38 am
Forum: The "Waiting Room"
Topic: 6 weeks mailed and still "awaiting receipt..."
Replies: 43
Views: 12520

Re: 6 weeks mailed and still "awaiting receipt..."

dieharddano24 wrote:So considering that you still aren't showing up in the system when you try to login, have you tried to do the online application? I ask because you keep saying "I did the mail in app instead of the online app" and I (and everyone I talk to) did/does both - you just do the online app BEFORE you mail your app in. That's pretty lame that your instructor didn't tell you about the online app - he probably screwed you and all your classmates over. Anyway, even if you physically mailed in your app already, maybe you can do the online app now since your paperwork hasn't shown up in the system Just a thought. I hope everything works out for you quickly ....or at least quicker rather than later. I feel your pain, believe me - I'm almost 3 months into this with no more legal "time-limit" =)
You cannot file 2 applications, you do one or the other, not both. Plus I don't want to pay another $140. I have never heard of anyone filing a online and mail in application. Most just do the online app and then mail in all other docs, not another application.
by nightmare69
Tue Apr 23, 2013 6:47 pm
Forum: The "Waiting Room"
Topic: 6 weeks mailed and still "awaiting receipt..."
Replies: 43
Views: 12520

Re: 6 weeks mailed and still "awaiting receipt..."

dieharddano24 wrote:Did you pay your fees already?

The reason I ask is because when I went through the CHL class the instructor told us specifically "You have to complete your application packet online FIRST, make your payment, and then you can schedule your fingerprints".

I came right home from CHL class, went online and completed the online application and paid my fees, then went right to the Murpho website and scheduled for my fingerprints. All done/scheduled in the same day... with the fingerprint appointment being about 2 weeks out from that day. You don't have to wait until DPS shows your packet received online to schedule your fingerprints.

I did the mail in old paper application, NOT online app. I cannot schedule fingerprints until DPS enters my info into their system. The reason you got to schedule prints right away is cause you did the online app, I did the mail in paper app.

I mailed in app, payment, and all other docs on 2/26.

This part of the message I get when I try to schedule fingerprints and this part applies directly to me.

If you submitted your application via traditional paper documents the Texas Department of Public Safety will notify you in writing when your application has been received and will confirm that you are eligible to schedule a fingerprint appointment.

Our CHL instructor did not inform us that you could go online and do the app there he told us to mail in the application with payment and all other docs......so I did.
by nightmare69
Mon Apr 22, 2013 2:30 pm
Forum: The "Waiting Room"
Topic: 6 weeks mailed and still "awaiting receipt..."
Replies: 43
Views: 12520

Re: 6 weeks mailed and still "awaiting receipt..."

dieharddano24 wrote: I originally mailed my completed application packet in back on February 3, 2013. Apparently, they are "allowed" to take 60 days from the day they "receive" it (which actually means the day some person physically opens it and notates it as received in the system, NOT when it arrives on location) to process and mail your CHL as long as you don't have any arrests or situations where you need to provide more documentation. If THAT happens, such as my case, they can take an indefinite amount of time after requesting and receiving your docs. I think that the way they are getting around the initial 60 day requirement is that they are just not entering your data as "received" until they feel like it - since once they do, the clock starts. It took them almost the entire 60 days to show mine as "received" after I first sent it in. I can't imagine how long it is taking applicants who sent in their info after me!

My question to you is this: Why do you have to wait to send in your fingerprints until they show it as received? I have seen many other people do the same thing. I had my fingerprints taken the day before I mailed my completed packet in and I sent proof of my fingerprints being taken in with my packet. Please explain....and as always... hang in there.

I called DPS and gave them the tracking number for my app and all other docs and they said they received it March 1st.

I cannot schedule my fingerprints until DPS enters my information into the system, I tried to schedule online and its says " no info found, you must wait till DPS enters your info before scheduling." Reason I have to wait cause I have no choice, if you do the mail in app you have to wait till DPS enters your info into the system or they send you a letter telling you to go get your fingerprints done.

Here is the message I get when I try to schedule my fingerprints online through L-1....

MorphoTrust USA has not yet received confirmation of your Texas Concealed Handgun License (CHL) application. If you submitted your application online today with the Texas Department of Public Safety, please wait 24 hours before attempting to schedule a fingerprint appointment with MorphoTrust. If you submitted your application via traditional paper documents the Texas Department of Public Safety will notify you in writing when your application has been received and will confirm that you are eligible to schedule a fingerprint appointment.
by nightmare69
Fri Apr 19, 2013 8:38 am
Forum: The "Waiting Room"
Topic: 6 weeks mailed and still "awaiting receipt..."
Replies: 43
Views: 12520

Re: 6 weeks mailed and still "awaiting receipt..."

dieharddano24 wrote:I called yesterday and spoke to a very nice and helpful lady. I wanted to inquire as to whether or not my fax had been received even though I was expecting her to tell me "There's no way for us to know that" and leave me in limbo for an indefinite amount of time. Suprisingly, she told me the following: "Your investigators name is Judy. I can transfer you over to her and she may be able to tell you more. If she doesn't answer, you can certainly leave a voicemail". So, I happily accepted the offer and thought I was transferred... but I guess I was put on hold. About 2 minutes later, the lady came back and said "I just spoke with Judy - she told me she did receive your fax - it was 8 pages long". I laughed and said "That's it! Great!" She could provide no estimated date for decision (which I expected) and I was more than happy to simply hear that they received it. I know that there is now basically an indefinite amount of time before they may make a decision, but at least I know it's at the final stage. No more need for calling. As far as my wife's progress, she couldn't tell me anything because of "confidentiality".

So, back to the waiting game. I wish all the people I spoke to at DPS were as nice and helpful as that lady was. I will post any updates that I get.

Did you do the mail in application? I did the mail in app and its been 50 days since DPS received my mail in app and all other paperwork and Im still not showing up in the system when I try to login, I get the *Error no information found* message.

I called Tuesday and spoke to Rebecca and gave her my tracking number for my full app and packet, she showed to be there but no other information. I asked if they even started on it and she said she didn't know, she said she could not see my status in the system.

I told her I was aware of the 60 day statute that allows them 60 days to complete an application (to either approve or deny you a CHL) from the time they receive it. SHe said that is true but there is no way they would be able to complete my app in that time frame. I understand cause they haven't even started on it yet.

At least I know they have it, just wish they would start on it so I can go schedule my fingerprints.

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