TexasCHLforum.com

I'm not sure if this will put your mind at ease, but myself and 4 other classmates from the Dallas area all had our completed packets separately received by DPS via certified mail on 2/21 and all of us are still getting the 'Awaiting Materials' status on the website. So far it's been exactly 40 days since they received it. A couple of my other classmates know of a few others on our exact timeline and as of this morning, they too are 'Awaiting Materials'. Literally, everyone that I know has not been able to receive any status from DPS. They have returned no emails and haven't been available by phone. I've tried calling multiple times but after waiting on the phone for a person to pickup for over 20 minutes, I just hang up. In fact, the only information I receive at all regarding DPS CHL issues is from this public, free forum.

Regardless of the volume increase and/or any other matters that DPS is dealing with, if you are experiencing problems, ie. lack of communication, I urge you to contact, either by phone or email , your Texas State Representative.
Please don't send them your pertinent personal information like DL#, SSN, etc. You can provide them your name.
Here's a link to the Texas State Representatives.
http://www.house.state.tx.us/members/



Also, if anyone has mailed them via certified mail over 6 weeks ago and are able to get in touch with DPS and asked to re-send a packet then there is a HUGE issue. There is HIGHLY sensitive information in those packets and for them to be missing can have catastrophic, negative impacts on your financial credit. I pray this hasn't happened to anyone.