Search found 2 matches

by rbwhatever1
Fri Dec 06, 2013 7:19 am
Forum: Gun and/or Self-Defense Related Political Issues
Topic: Angry at Sprouts!
Replies: 145
Views: 29812

Re: Angry at Sprouts!

Nitro & Wes got the same "canned" response I did. I'm done with Sprouts....

Good morning, Thank you for taking the time to share your thoughts about our decision to prohibit firearms in our stores. Please understand that we recognize and respect our customers’ rights under the Second Amendment to the U.S. Constitution, a right that prohibits the government (but not private retailers) from infringing on citizens’ right to bear arms. That right, however, must be balanced with our need as a retailer to provide a safe and comfortable environment for our customers and team members. That's why, after careful and thoughtful analysis, we have decided to prohibit our customers and our team members from bringing firearms onto our store premises. While this decision may disappoint some of our valued customers, such as yourself, we stand by our decision and have received overwhelmingly positive feedback from our communities about it.

We hope that you will continue to be a part of the Sprouts family notwithstanding our decision on this issue. We value your patronage and hope to see you again soon.
Sincerely,

Stephanie
Sprouts Farmers Market
Customer Relations Specialist
by rbwhatever1
Tue Dec 03, 2013 8:37 pm
Forum: Gun and/or Self-Defense Related Political Issues
Topic: Angry at Sprouts!
Replies: 145
Views: 29812

Re: Angry at Sprouts!

Canned Response. Will post their "resolution" if it ever comes...


Thanks for contacting us RB,
This is just a quick note to let you know that we have received your email. Every single email we receive gets read, logged and responded to until resolution – so rest assured, your voice will be heard. If you have requested a reply, we will get back to you as soon as we gather all the necessary information. Your feedback is greatly welcomed. If you'd like to speak directly with a Sprouts representative, you can always call us at 480-814-8016 or toll-free at 1-888-577-7688. Our Customer Relations phone team is here from 7:30am to 4pm PST, Monday through Friday. If you leave a message after-hours, we will get back to you on the next business day.

Sincerely,

The Sprouts Team

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