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That's how I have handled it. I also include (in my filed documents) a text file documenting the student and the need for further instruction.
So then, if/when you're audited, you can pull up the notes and show the auditor why one of your students didn't pass the shooting portion.

locke_n_load wrote:Question:
I had a student fail the shooting portion twice, and at that point, I wanted her to get some additional training (her husband would be able to do that). Is it written somewhere that she has to retake the whole course? I guess she has 1 more try either way. I have signed off on half the CHL-100 stating she passed the written the test. I intend to sign the proficiency portion when she comes back with the correct date and passes (not charging her any money).
Should I submit my form CHL-8 with a check next to written test as passed and a check next to failed for the proficiency test and submit, then submit a CHL-8 separately just for her proficiency when she passes?

You're allowed three tries to pass both the written test and the proficiency test, per the Administrative code.

In the past (almost) ten years, I've had one student whose gun broke (parts failure), and had to borrow a gun and re-qualify.
He stopped and shot the second go-around (we usually go in groups of 2-3), and passed easily.

I've also had a few students "hold rounds" and not shoot the 15-yard portion after cleaning the targets at 3 and 7 (200/200 points) -- but that was when ammo was a little harder to find. I make them stand there, though, anyway, and tell me they held rounds.

But I can't say I ever had anyone fail the test outright.

If it did ever happen that a student was unable to pass after three tries, I'd issue them half of a CHL-100 and mark it on my CHL-8.
I'd work with them to schedule another chance to shoot again to get a proficiency-only CHL-100 and submit their application.

As for specific prohibitions, DPS makes it clear (and we reinforce the fact) that if your gun jams or malfunctions during a stage of the test, YOU, the shooter, have to fix it right then and there. I'll come by and look it over once the stage is finished. No "catch up" shots either