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I emailed the docs for my wife and me and received our cards 10 days after doing the finger prints, which was the last thing I needed. But that was in August before the rush. I emailed because of several others posting that it was faster, and I must agree. I know I've read more than a few posts where mailed their paperwork then emailed it a few days later just to see if they could get it done quicker. I don't think they reported any problems with that approach.