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by Heisenberg
Tue Jan 07, 2014 7:55 pm
Forum: General Texas CHL Discussion
Topic: Red McCombs Toyota on I-10 now has a "sort of" valid 30.06
Replies: 40
Views: 8157

Re: REPLY FROM TOYOTA HEADQUARTERS

ATDM wrote:Here is the reply I received to my email. I addressed it to Toyota Headquarters, since there is absolutely no info on how to contact Red McCombs corporation, other than phone numbers. And I thought talking to people, who answer phones, would be a waste.

Hello...,

Thank you for your email addressed to Mr. Lentz which has been forwarded to the Executive Offices of Toyota Motor Sales for review and response.

We apologize to learn of your concerns with your local Toyota dealership and appreciate you giving us an opportunity to assist you.

.... If you would like to discuss your experience further, please contact me at (310) 974-7519. I am available from 9:00 a.m. to 5:30 p.m., PST Monday through Friday.

It is through correspondence such as yours that we are able to continue to improve our services, and we sincerely appreciate the time you have taken to bring the matter to our attention.

Thank you,

Celeste Knight
Executive Analyst
Toyota Motor Sales, USA, Inc.
19001 South Western Avenue WC-11
Torrance, CA 90509
P: 310.974.7519 / F: 310.974.5345


I think, I am going to give them a call now. If y'all have any suggestions regarding how to express my opinion and what to tell them, please, let me know.
So, how did the call go? I'm curious how a Japanese company's executive offices in California responded to your complaint about a dealership not allowing you to carry a gun.

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