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The poster above reflects my scenario as well.

Most associates that I've talked to simply didn't want to help me, until I spoke with a nice lady that told me that I've already waited too long (I was beyond 90 days) and told me that I should have been helped earlier when I called. She got it all done within 1 day for me and the status showed 'mailed' the following day.

I spoke with her on Wednesday and had plastic in hand the next Monday.

Shows mailed today.

Wow. I am mad and grateful at the same time.

I'm grateful, because when I called today, I finally got a hold of a lady, who told me that they never got my documents (emailed twice). She asked for me to send them directly to her; told me she will be processing them now and I will have the license getting ready to be mailed by end of TOMORROW.

I'm mad, because unlike the nice lady I spoke with today, all the other reps, whom I've talked to in the past month and a half (I called about every week and a half or so) told me to just sit tight and wait. She told me that my matter should have been escalated the very first time I called and that unfortunately the service you get depends on who you talk to.

So, thank you, (shall remain anonymous for privacy reasons), for actually taking your time today and doing the right thing for the people, while the others have jerked me around for over a month, when YOU have made it happen in ONE day.

So hopefully, in about a week's time, I shall have my plastic in hand and can finally get out of the waiting room after over 100 days since app submission.

92 days since all paperwork was submitted online. about 110 days since application was started.

Not a single update. Zero.

Yeah, nothing for me either... I'm tired of the waiting by this point.

I'm from Novement 25th and still waiting. There are a few of us from November that have had no updates and are told 2-3 weeks, while some December folks have plastic on hand already.

No rhyme or reason to DPS' processing, it seems.

skyhawk105 wrote:

skyhawk105 wrote:I submitted the required documents for a new application through the website on Nov 5, 2013 and the status is still "waiting". Since you guys submitting the week after me are getting new updates, I guess I will give them a couple more days and then try to contact them.

So I called them today, no documents received on November 5, 80 days ago. If you upload your documents through the website, be sure to call them after 30 days to make sure they got them. They did give me a fax number and a contact to try to expedite the process at this point.

Yeah, similar boat here. I didn't see an email confirming document receipt on Nov 11th and when I called, they couldn't see anything. I resubmitted online last week and will call in a week or two if I don't hear anything before then.