


Wrong place to cry- I'm at 60 days, and still no change in status (and there's others like me in this thread)RetNavy wrote:RetNavy wrote:last status on my was Wednesday, showed it MAILED..... since it only need to across the whole state figured it might show up today.... checked mail this morning nope....:( later on got this bight thought in my head is maybe.... just maybe i could be a day behind on mail.... sure enough checked box again and sure enough there was more mail in it.... Lo and behold....... no plastic...... oh well.... tomorrow is another day
application submitted 3 Jan 2014
fingerprinted 8 Jan 2014
CHL class 11 Jan 2014
Application e-mailed 14 Jan 2014
Status update 24 Feb,25 Feb, 26 Feb.
plastic received not yet
day 45 just checked mail![]()
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I tried to call today, and got a recording stating that due to the high volume of calls, no one was available to take my call, and then disconnected medcarter wrote:Calling is such a crap shoot! I called again this morning and actually talked to someone that seemed to KNOW what he was talking about. He told me they did indeed have all the forms (so yesterday's comments about my missing CHL-100 was bogus) and he also said they were currently "keying" applications received during the Jan 1 - Jan 15 period. Which, if they don't do them in order but rather out of a common bucket, would kind of make sense why some are updating and others are not. Don't get me wrong, nothing about this process would survive in the commercial world ... but I did feel better when he told me they had everthing needed (small victory ... very small).N2rock wrote:ugghh... Sounds like I need to make a phone call todaydcarter wrote:you and me both ... I submitted electronically on 1/6/14 and NOTHING. I called them today and they said they were missing my CHL 100 but uploaded that with the other docs they show to already have!!! SO FRUSTRATING!!!N2rock wrote:y'all are really discouraging me. I submitted online on 1/2. My status has not changed at all
ugghh... Sounds like I need to make a phone call todaydcarter wrote:you and me both ... I submitted electronically on 1/6/14 and NOTHING. I called them today and they said they were missing my CHL 100 but uploaded that with the other docs they show to already have!!! SO FRUSTRATING!!!N2rock wrote:y'all are really discouraging me. I submitted online on 1/2. My status has not changed at all
I sent my paperwork the first week of January- uploaded them all to the website and got the confirmation email. My status still says " waiting on the receipt of required materials ". So yeah, I think they got really lucky somehow with that fast of a turn aroundgalax83061 wrote:I really don't understand what is going on!!! I sent my paperwork in at the end of December and still no update!!!!!!!!!![]()
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I got that same email on 1/18, my original online submission was 1/2. So it took 16 days for them to send me that confirmation.CJR56 wrote:One last reply and I'm done for a while. Just wanted to give others hope that things are now moving pretty quickly in the beginning stages.
This email just received after I sent my email yesterday:
"We have received the necessary information for your CHL application. No further action or documents are required on your part at this time. A specialist will review and process your application. If anything further information is required we will contact you by regular mail. The online status of your application will likely update just before the process completes. This can take up to 8 weeks from when your last documents were submitted.
Please allow staff sufficient time to continue processing your application. For more information on status changes and updates visit http://www.DPS.Texas.gov" onclick="window.open(this.href);return false; or go to the Status Check link."
This means they are actually confirming receipt of everything. I'll start checking the site periodically for status updates. I cannot wait...
Brockech wrote:JohnH59 wrote:The only email my wife and I received after uploading/emailing the documents was simply this "Thank you for contacting the Texas Department of Public Safety". Not exactly a confirmation they received the forms. But, it's only been about two weeks for me and four weeks for my wife.Brockech wrote:I submitted mine and my wife's online today and received confirmation emails back on both indicating the paperwork was received. I agree the online submission is faster (same day), cheaper (free), and it comes with receipt confirmation. Why wouldn't you submit it online?
Let the waiting begin!
Please Lord, grant me the patience...
I got the message you mentioned initially and then about another hour later I got the following:
"Thank you for using the Regulatory Services Division’s website.
We have received the documents attached to your email. This information will be forwarded to a CHL Specialist for review and processing. For more information on CHL status changes and updates visit http://www.DPS.Texas.gov" onclick="window.open(this.href);return false; or go to the Status Check link. Please allow staff sufficient time to continue processing these documents.
For security reasons, please do not respond to this email. Should you need further assistance, please return to our web page at Contact Us to securely submit additional inquiries. To help us better serve you please copy and paste any previous messages into the new message.
Respectfully,
Dannette
Contact Center Manager"