Search found 3 matches

by LeakyWaders
Thu Mar 20, 2014 8:40 pm
Forum: The "Waiting Room"
Topic: December Waiting
Replies: 203
Views: 44038

Re: December Waiting

License arrived with this afternoon's mail delivery. I did not keep track of any dates other than the internet submission date and the receipt of plastic date. I had to make half a dozen calls to the State including three conversations with a supervisor. I'm glad the wait is finally over and I can stop checking the December Waiting site as well as the DPS site.

Application submitted 12/6/13
License received 3/20/14
by LeakyWaders
Fri Feb 28, 2014 12:44 am
Forum: The "Waiting Room"
Topic: December Waiting
Replies: 203
Views: 44038

Re: December Waiting

grnamin wrote:Day 80. Called again. Was on hold for 33 minutes. Spoke to a lady named Rebecca. Different status from before where all my paperwork was in hand and was going to be expedited. Now, they had my fingerprints, couldn't find my checklist, CHL-100 or DD214. I have copies, so she asked me to fax them over. Did that. Now the wait continues.
Call back tomorrow and ask for a supervisor. I chased my tail the same way you did by sending a fax per Rebecca. She told me to send it to the attention of Molly. One week later I called back and was told that they had no record of the fax. When I told them I had a confirmation on my end that it was received I was told that they were having problems with the xerox machine.

If you do not get a supervisor involved you are spinning your wheels.
by LeakyWaders
Mon Feb 10, 2014 6:38 pm
Forum: The "Waiting Room"
Topic: December Waiting
Replies: 203
Views: 44038

Re: December Waiting

grnamin wrote:After reading AdamJ1555's signature, I decided to call the DPS because I submitted all my forms online on 12/9/2013 and got the confirmation email on 12/10/2013. I was on hold for a total of 45 minutes, but the nice lady said that they had all my paperwork and that she would forward my case for quicker processing. If you've been waiting over 60 days for any status change, might behoove you to call. (512) 424-7293.
I as well called the DPS this afternoon to check on the status of my application. I spoke with Daryl who confirmed that they received my complete application on December 6, 2013. He told me that it was much too early to see a status change on the log-in page and that it will take at least another 30 days before the application is processed. I told him that I had heard on a CHL forum that applications submitted after mine were already processed and he only repeated his statement that it takes at least 90 days. I asked if there was anything he could do to forward my case for quicker processing and he said there was nothing he could do. I'll call again tomorrow and hopefully speak with the "nice lady" grnamin spoke with. Wish me luck.

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