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I have had similar experiences with the Sport Authority in Sugar Land.
On two different occasions I have gone there to purchase pistol ammo that was on sale. On both occasions I have gotten the impression that they really did not want to sell it. No one on duty in the department, no one willing to come to the department. On the last occasion I used their phone to call their operator and demand that someone come to get out the product so I could buy it. When they guy finally showed up, he pretended not to be able to find the 10 boxes of 9mm right in front of his face on the shelf. Really frustrating experience, and I assure you that if the price had not been so attractive, my business would have gone elsewhere.