TexasCHLforum.com

FairlaneDave wrote:

FairlaneDave wrote:Jan 29 Online application
Jan 31 Fingerprints
Feb 12 CHL Class including Shooting Test
Feb 12 Submission of docs online
Feb 18 Notification didn't upload documents (even though I realized on 2/12 that I forgot to attach them the first time and submitted again on 2/12)
Feb 18 Re-submission of docs online... again
Feb 23 Notification that documents were uploaded successfully and sent to CHL Specialist
March 7 & 14 Sent Email to make sure re-submission of docs was received (no response)

Woke up to a nice unexpected update today (3/25):
• Application : Received
• Fingerprints : Complete
• Affidavits : Received
• DL or ID : Valid
• Citizenship : No documentation required
• Passport photo holder : Received
• Photo : Received
• Proof of Classroom training : Received
• Proof of Proficiency training : Received
• Fee : Received
• Background Check : Completed
• Concealed Handgun License : Manufacturing Pending

That puts me at about 41 days from the original online submission of my packet and 35 days from when I had to re-submit the docs (forgot to attach them the first time).

What a relief! I've been checking about 20 times a day for the last couple of weeks. Now, I can still do that but the screen looks different!

Updated online to "Mailed" this morning.
So, 42 days from the original online submission to being mailed (36 days from when I re-submitted my online docs).
And, as everyone else says, absolutely no online updates until day 41 and then it only took one additional day to be complete.
Now I just have to wait by the mailbox!

FairlaneDave wrote:Jan 29 Online application
Jan 31 Fingerprints
Feb 12 CHL Class including Shooting Test
Feb 12 Submission of docs online
Feb 18 Notification didn't upload documents (even though I realized on 2/12 that I forgot to attach them the first time and submitted again on 2/12)
Feb 18 Re-submission of docs online... again
Feb 23 Notification that documents were uploaded successfully and sent to CHL Specialist
March 7 & 14 Sent Email to make sure re-submission of docs was received (no response)

Woke up to a nice unexpected update today (3/25):
• Application : Received
• Fingerprints : Complete
• Affidavits : Received
• DL or ID : Valid
• Citizenship : No documentation required
• Passport photo holder : Received
• Photo : Received
• Proof of Classroom training : Received
• Proof of Proficiency training : Received
• Fee : Received
• Background Check : Completed
• Concealed Handgun License : Manufacturing Pending

That puts me at about 41 days from the original online submission of my packet and 35 days from when I had to re-submit the docs (forgot to attach them the first time).

What a relief! I've been checking about 20 times a day for the last couple of weeks. Now, I can still do that but the screen looks different!

Jan 29 Online application
Jan 31 Fingerprints
Feb 12 CHL Class including Shooting Test
Feb 12 Submission of docs online
Feb 18 Notification didn't upload documents (even though I realized on 2/12 that I forgot to attach them the first time and submitted again on 2/12)
Feb 18 Re-submission of docs online... again
Feb 23 Notification that documents were uploaded successfully and sent to CHL Specialist
March 7 & 14 Sent Email to make sure re-submission of docs was received (no response)

I've had no updates to my status throughout. It still says "awaiting the required documents..." online. I have tried to call numerous times in the last week and I get a recording that says call volumes are high and it hands up on me. Is anyone else getting this? I can't even get through to talk to a human.

**Update: I just called again and it says the wait time is 25 minutes. I'm going to sit tight and see if I can talk to a human.**

**I did get through to a human on 3/17 when I called. He was quite rude and dismissive. I quickly explained that my documents didn't upload the first time and wanted to make sure everything was there. He cut me off and asked "When did you submit?". I told him it was in February. I barely got "February" out of my mouth when he cut me off again. "It's WAY to soon for you to be calling here. It takes at least two months for your status to show online." I bit my tongue and politely asked if he could please just make sure all of my items are there. He asked for my drivers license number and said "Yes, everything is here. That's all I can tell you. Goodbye" and he hung up.

It really baffles me that the folks there find it necessary to be so rude. I know they're busy. I know there are a ton of applications. I get it. I'm just trying to make sure they have everything that is needed to proceed. I am moving in early June and I want to make sure I get it so I don't have to deal with an address change in the middle of process this thing. Very very frustrating.