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You left off the biggest one of all- Change Management. (From your freindly ITIL Foundation certified manager)

SuSE? They were a great distribution from Germany until Novell bought them, now I'm not so sure. I'm on the razor's edge with Fedora Core VI 64bit running multiple web sites from the same IP using name-based virtual hosts. No support, no need, have RedHat and Fedora geek buddies all over the net who manage to answer every question in minutes. I haven't used MS products of any flavor or type (neither server, desktop, nor app, by golly!) for personal systems for years. But I'm glad Bill Gate's company is still in business, keeps me in steak and potatos running a group of LAN admins to keep all those little windows pizza boxes configured and humming along with the latest patches and hot-fixes.

I will admit I've had a couple of surprise outages in the past with a kernel update here and there, but those were easy to back out of.