"Charles L. Cotton"....Snip....
I understand everyone's frustration, but don't blame DPS, blame the Legislature that has refused to provide sufficient funding. Remember, blaming people for things beyond their control is a great way to destroy moral and efficiency. Chas.
No doubt that the people at DPS are doing their best, with what they are given to work with. They have to wait on other people to furnish them the information they need, who no doubt have to wait on others. Checking the website several time a day and calling only adds to the frustration. It doesn't speed things up.