TexasCHLforum.com

Congratulations and welcome to the forum!

It was not so long ago that it was taking months and months to get initial apps and renewals processed. When I renewed during that time frame I remember plotting carefully to have my completed package arrive at DPS as close to the beginning of the 6 month renewal window, and was still worried that my current chl might expire before I got the renewal.

DPS's turnaround on processing licenses, and just as importantly, keeping up the good work while applications increased substantially, is a superb effort. It is not often that one sees a governmental bureaucracy improve and maintain performance like that. I'd be interested to know how the before/after budget changed as well, but in any case, well done to the DPS.