Search found 6 matches

by bobbydaytona
Mon Jun 15, 2015 9:19 pm
Forum: The "Waiting Room"
Topic: April 2015
Replies: 81
Views: 16264

Re: April 2015

CHL plastic arrived today, 73 days after submitting application and supporting documents. They moved quickly to expedite my application once I called and learned they had failed to move my supporting docs from the email team to the licensing team. Pays to make a status call. Email confirmation not r...
by bobbydaytona
Wed Jun 10, 2015 1:38 pm
Forum: The "Waiting Room"
Topic: April 2015
Replies: 81
Views: 16264

Re: April 2015

Called TDPS to see if my application had been expedited, as TDPS had promised last week to address their delay in my application process. Learned that my application had been "accepted", and so my card was sent for printing, which would take 2 to 3 weeks.
by bobbydaytona
Wed Jun 03, 2015 2:13 pm
Forum: The "Waiting Room"
Topic: April 2015
Replies: 81
Views: 16264

Re: April 2015

Update. I had a follow up call this afternoon with a TDPS rep, who confirmed that their email receipt team did receive my CHL course certificate, but for some reason (which she could not explain) that doc had not made it down to the licensing team, so my background check was never initiated! My appl...
by bobbydaytona
Wed Jun 03, 2015 12:37 pm
Forum: The "Waiting Room"
Topic: April 2015
Replies: 81
Views: 16264

Re: April 2015

Called TDPS early, as recommended (thanks for the tip infoman) and spoke with a TDPS rep. She claimed that they did not have my CHL course certificate. I informed her that I had submitted that doc online, along with the other required items, back on April 3rd, and had received a confirmation email f...
by bobbydaytona
Tue Jun 02, 2015 5:16 pm
Forum: The "Waiting Room"
Topic: April 2015
Replies: 81
Views: 16264

Re: April 2015

Unable to speak with CHL representative at TDPS to check status of application. Recording notes that a representative is unavailable because of high call volume. Same deal yesterday. No response to my email status request sent yesterday.
by bobbydaytona
Mon Jun 01, 2015 7:04 pm
Forum: The "Waiting Room"
Topic: April 2015
Replies: 81
Views: 16264

Re: April 2015

4/03/15 Applied online
4/03/15 Received confirmation email from RSD Customer Relations confirming receipt of supporting docs with message to allow at least 6 weeks for processing.
6/01/15 Still waiting

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