Thanks for the post. I am the Training Director there, and recently was made GM. The guy you spoke to was JOE. He is former LEO, and a heck of a gunsmith. I am amazed at his skill. He is a good man, too.KRM45 wrote:I visited the DFW Gun Range in Dallas today, and I wanted to post a tidbit about my experience. I wasn't there to shoot, I was shopping in their showroom, and I got to talking to one of the guys behind the counter about a problem I was having with my Springfield 1911 "Loaded."
He was having a hard time understanding my issue, so I went out to my car and retrieved it to show him. He mentioned something that he thought would work, then he said heck, I'll just run back to the shop with it and fix it real quick. He was back in 10 minutes and explained what he had done, and that if I still had problems to bring it back and he would work on it a little more.
Now I've got to say I didn't even buy this gun at their shop, and he didn't charge me anything to spend 10 minutes working in it form me. Now that is customer service.
Try getting that from an Academy, or a Walmart. I'd rather spend a few dollars more and know I am supporting a local business that not only cres about it's customers, but also cares about the 2A and shooting sports.
I will pass on your kind words.