116 days after confirmation email - license has been issued (no plastic received yet, so I am at the mercy of the postal service)
I received an email from RSD, as I am sure many of you did, explaining the 170+% increase in applications, emergency approval of more staff, etc. The letter explained that the Texas Legislature allows up to 60 days from the time RSD receives all my paperwork to issue a license (or deny).
I replied to the email asking them why I have confirmed that all paperwork has been in for more than 100 days, and still no decision.
A representative with the title Manager replied and stated, "your application was approved and license was issued today, please allow up to 10 days for your license to be received in the mail"
I want to believe that it actually took this long, but I am leaning more towards my application was 'lost' internally and if I didn't make enough noise for a member of management to get involved, it would not have moved along.
So, remain polite and professional, but assertive and persistent, and you too, one day, might get the good news like I have. Keep in mind that your behavior when communicating with RSD personnel could be used in the decision to approve or deny your application.
Now, if I could just find a horizontal mag holder for Beretta PX4 Storm subcompact that wasn't a Velcro and canvas enclosure!!!
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