Search found 4 matches

by SigListener
Tue Jan 26, 2016 9:41 am
Forum: The "Waiting Room"
Topic: Hello, Anyone Working at DPS?
Replies: 12
Views: 2698

Re: Hello, Anyone Working at DPS?

Update as of Jan 26

The website status has changed, so it looks like my LTC has been issued, but I haven't received the plastic, yet. I was never able to get a live person on the phone, but uploading the documents via the DPS website turned out just fine.

Barman - Open carry isn't my style, either. My story is a little different in that I had chosen not to carry for a long time (my cousin is a policeman and teaches CHL along with several other classes and has tried to get me to do this for years). Last fall, my church asked me to go through security training and gaining a better understanding of the credible threats that exist has completely changed my position. I haven't been just waiting on the DPS to issue a LTC, but also Level 3 and Level 4 security officer licenses. The additional training I've received over the past several months has made me much more confident in carrying everyday.
by SigListener
Fri Jan 22, 2016 8:47 am
Forum: The "Waiting Room"
Topic: Hello, Anyone Working at DPS?
Replies: 12
Views: 2698

Re: Hello, Anyone Working at DPS?

I understand Infoman, but my concern is that I have never received confirmation of the documentation I uploaded using the DPS website. If I wait until Feb to call, and for whatever reason they haven't received my docs, then I'll be waiting until mid-April.
by SigListener
Fri Jan 22, 2016 1:34 am
Forum: The "Waiting Room"
Topic: Hello, Anyone Working at DPS?
Replies: 12
Views: 2698

Re: Hello, Anyone Working at DPS?

Thanks for the replies. Sounds like not answering the phones at DPS is more than just me. Glad to hear you got through Kdeusinger.

I've also applied for Level 3 and 4 security licenses, and the PSB group appears to be just as backed up as the CHL/LTC group.

On the plus side, the rush reflects how many people are willing to take personal responsibility for safety.
by SigListener
Tue Jan 19, 2016 11:58 pm
Forum: The "Waiting Room"
Topic: Hello, Anyone Working at DPS?
Replies: 12
Views: 2698

Hello, Anyone Working at DPS?

Wondering if it's just me, or have others been having trouble getting someone to pick up the phone at DPS? I've been calling the phone number from the website every other afternoon for the past two weeks and have been receiving the same message stating no one is available to take my call, try again another time, and then the line disconnects.

Timeline:
Nov 1 - CHL class
Nov 3 - Online Application and payment
Nov 4 - Confirmation email
Nov 20 - fingerprints submitted using FAST
Dec 9 - Uploaded docs via DPS website

Unfortunately, I didn't realize until reading this forum this evening that I should have received a second confirmation email after uploading the supporting documentation. Makes not getting a person on the phone for two weeks all the more frustrating and I'm concerned I may have to wait 60 days from the point at which I get someone to confirm receipt of my documentation.

Has anyone else had any luck calling over the past couple of weeks?

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