annettee66 wrote:I am still waiting , they received paper work Jan 8th 2016 , cant get anybody on phone and they will not answer email , I think I will file a complant with my credit card company and see if I can get a charge back , maybe that will get sombodys attion , its mail frad not to send what you payed for.
I don't think you want to do that. It says it is a nonrefundable fee meaning that even if you are refused they keep the money. Doing the chargeback on your card can be considered the same as writing a check that bounces to the government. They take a dim view of that.