TexasCHLforum.com

dihappy wrote:

Kalrog wrote:THEY RESPONDED!!!

Thank you for your message. The posting at http://www.nssf.org regarding Citi Merchant Services and First Data Corp. is inaccurate. Further, while we generally do not comment on individual merchant customers, we would like to briefly address the 12/26 letter posted on the web site. Regretfully, that letter did a less than satisfactory job of expressing applicable policies. Those policies are more properly detailed below.

Citi Merchant Services and First Data do process firearms transactions. Our policy restrictions address only the sale of firearms in a non face-to-face environment. Non face-to-face transactions occur when a cardholder is not present in front of a merchant and includes mail order and online purchases. It is our policy not to service merchants that make non face-to-face sales in a number of industries, including firearms.

It is not the policy of Citi Merchant Services or First Data to refuse to process transactions from duly licensed merchants that sell firearms in face-to-face transactions at the point of sale.

Please direct any questions to Questions@firstdata.com.

The posting also incorrectly states that Robert Tenenbaum is the supervisor when, in fact, he is not.

This response is in contradiction to what they initially did to upset customers in the first place. The original company was not breaking any laws that im aware of, yet they refused to process their credit card transactions.