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I have a Liberty safe and like it very much. I have never had any incidents so I cannot speak to their customer service or the "toughness" of the safe.

During my search for a safe all the major companies had their spin on how fire proof their product is. So I stayed with the majors and bought the higest rated model that I could afford.

One last comment about the fine print, according to what I could figure out, Cannon is the only company that will pay for shipping both ways when their product needs to be serviced. All the other companies require that you pay for the return shipping to them.