TexasCHLforum.com

If this is your first CHL, then as txinvestigator said, DPS has up 90 days to process your application, depending upon when they send it to their designee. This is not true for renewals. The difference is cause by a drafting error. DPS has always taken the position that they only have 60 days for initial CHL's and I appreciate the fact that they are honoring the intent of the law and are not taking advantage of a glitch in drafting.

While the clock doesn't officially start until DPS has a complete application, they usually will process it while you are gathering the additional information, but this depends on what and how much is missing. There can be so much missing that they don't have anything to work with.

Chas.