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by Charles L. Cotton
Thu Jan 25, 2018 6:52 pm
Forum: Instructors' Corner
Topic: RSD lost my LTC-8
Replies: 8
Views: 6101

Re: RSD lost my LTC-8

mloamiller wrote:
Charles L. Cotton wrote: I have not experienced a problem uploading LTC-8s, but others on Forum reported that DPS acknowledged a bug in the program. This was quite sometime back.

Chas.
Unfortunately, the issue wasn't with the upload. In each case, the document appeared to upload successfully, I received the on-screen message to that effect, and also received the email from RSD a couple of days later, acknowledging the receipt of the LTC-8 (still referred to as CHL-8 in the email). Yet they were still missing the LTC-8.

Do you know what happens if a student applies for their LTC, but RSD doesn't have the LTC-8 from the instructor? Is there any notification to the student to that effect, or do they just keep waiting?
I'm not absolutely certain, but I think the folks that had trouble with LTC-8s were able to successfully upload them, but there was a glitch in the system after uploading. I don't recall any instructors reporting that students were rejected as a result of that problem. This is speculation, but it could be that DPS didn't reject students' LTC-100s because they were aware of the bug.

I too print the confirmation and the "thank you" response to prove I uploaded it.

Chas.
by Charles L. Cotton
Thu Jan 25, 2018 4:38 pm
Forum: Instructors' Corner
Topic: RSD lost my LTC-8
Replies: 8
Views: 6101

Re: RSD lost my LTC-8

mloamiller wrote:Not sure if there is anything to do about this, but I wanted to pass it along.

I was following up with RSD about my School Safety Instructor application, which requires you to have taught at least four LTC classes within the past year. They responded that they didn't have any record of two of my classes (no LTC-8), even though I had a copy of the acknowledgment email from RDS from when I submitted them. Per their instructions, I re-submitted the LTC-8 forms for the classes they were missing, and they added them to my record. I'm good to go, but they weren't able to offer any explanation as to why they were missing in the first place.

If nothing else, it's another reason to keep great records!
I have not experienced a problem uploading LTC-8s, but others on Forum reported that DPS acknowledged a bug in the program. This was quite sometime back.

Chas.

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