melkor41 wrote:It sounds like its 4 people sitting in a corner or a cube farm somewhere processing applications and answering the phone as it rings...the state could pay a few people just to answer those status calls and free up the application processors and fix the overall sitation (more time off phones for processors = more applications processed = less calls wondering where their plastic is)
My CHL instructor said they have 4 or 5 people working at the application. As for paying more people, that requires money and for the state to get more money they have to have more taxes.
I read on another thread that they processed 100,000 applications last year. With the $140 about per application that comes to about $14 million +-$2,000,000 (police officers and other price reductions) in taxes CHL applicants paid last year. A comfortable salary is for the employees is about $50,000 each year. With 5 employees labor costs $250,000. I have no idea what rent would cost but let's say it is outrageous at $1 million per year.
That means out of the taxes collected we still have $10.75 million left. I wonder how much the FBI charges for background checks, and how many other people at DPS do background checks. I heard the long wait comes from the FBI when they are running the fingerprints.
I'm about at day 60. I ordered custom made leather holsters that had a waiting line for 8 weeks. They should outsource this to some private company. Our tax dollars at work.