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by Ultamatule
Wed Apr 09, 2008 10:10 am
Forum: The "Waiting Room"
Topic: 72 Days
Replies: 20
Views: 3002

Re: 72 Days

I am 102 days if my math is correct. All paperwork was correct when mailed in.

I have called two times in 4 weeks. They say everything is done just waiting on license to print....?!

Last time I called I spoke with a gal. Had a three minute conversation with her and she said they could get more done and faster if people would stop calling so much to check their status. Said they have same people call three, four, even five times a day and they actually start remembering people who call in. I explained that it is hard to understand the process if you are an outsider waiting on their license. And when people are waiting for their licenses and it takes some people 30 days and others over a 100 it just makes no sense. And that the website offers no information on the process as well. Thus the reason for all the calls. I explained it is hard to justify it taking so long. Other than the process on the State's side is unorganized and understaffed. I also explained that if the website was more organized as far as updating processing times and really being current with the application process then they would get less calls. I mentioned they are the employees and they have the ability to make it better and more organized on their end. As long as they speak up and make it happen.

But she did mention they are getting ready to overhaul the entire process to make it faster.

So who knows.

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