TexasCHLforum.com

I received an update today ... there were 4,000 backlogged applications at the beginning of June. There are currently (June 30, 2008) 2,500-3,000 backlogged applications. It appears that TX DPS is catching up on the back-log from earlier in the year.

Maybe all the new temp workers are really helping the situation.

03Lightningrocks wrote:The all caps email again. At first I thought the person sending the email was doing that on purpose to simulate what it would be like talking to them in person. Everyone knows the type...loud, rude...arrogant. Basic attitude of entitlement. The usual government employee type. Now I am beginning to think more along the lines of, so ignorant as to not know when to capitalize a word. This actually explains the delays in entering data to the system quite well. Could also be older software being used. DOS would call for cap locks on. In any case...little miss cap locks isn't representing herself very well to the public.

Ignorant gets my vote...some of the State workers leave a lot to be desired in the common sense department.

The typing in all caps has two common causes. A lack of understanding in the usage of proper grammar and punctuation; or a lack of knowledge in typing. It is typical to see responses from people that can not type in either all lower case, or all caps (shift lock key used).

One other thought I had, has to do with the forms this person is filling in on the computer. These forms probably require entries in ALL CAPS, similar to the Post Office's edicts of typing an address in all caps with no punctuation.

The person when switching to email, does not hit the "shift lock" or "caps lock" key to go into a typing mode with ascenders and descenders (mix of capital and lower case letters), and thus the result is the ALL CAPS igmo email

NEW OR RENEWAL: New
NAME: KaiserB
DATE A COMPLETE APPLICATION RECEIVED BY DPS: March 22,2008 (USPS 0308 00700 0000 5642 XXXX tracking)
DATE LICENSE WAS RECEIVED: Waiting
TOTAL NUMBER OF DAYS IN PROCESSING:
DID YOU RECEIVE A LETTER FROM DPS REGARDING A DELAY: n/a
DID YOU CAUSE ANY DELAY IN PROCESSING. IF YES, EXPLAIN: n/a
YOUR CHL NUMBER: [DON'T PROVIDE IN THE OPEN FORUM]
YOUR TEXAS DRIVERS LICENSE NUMBER: [DON'T PROVIDE IN THE OPEN FORUM]
IF DPS GAVE YOU A VERBAL EXPLANATION (EXCUSE) FOR ANY DELAY, PLEASE EXPLAIN:
I emailed Austin to ask about "Packet Mailed to Applicant" status on website on April 21, 2008; as a new CHL applicant I was not aware of the processing times, general slowness etc. The reply I recieved stated it currently takes 6-8 weeks before someone gets entered into the system. Futhermore the website would be updated to then read "Processing Application" at the time of entry into the system.

WOULD YOU BE WILLING TO PROVIDE ADDITIONAL INFORMATION LATER: Yes