Welcome to the forum!
We are glad to have you with us. I am sorry about your bad experience with the on-line application. I filled my application on-line and did not have any problems, so, I am afraid I can not help you either. The suggestion to check you bank account sounds like a good idea, or try calling DPS and see if you can get through to someone that can check it out for you. I am sure someone will come on that can help you...good luck!!
-geo