Search found 5 matches

by kidder014
Fri Feb 20, 2009 9:58 am
Forum: General Gun, Shooting & Equipment Discussion
Topic: LCP Recall
Replies: 276
Views: 127535

Re: LCP Recall

I finally got mine back from Ruger for the second time last night.

Interesting about you mentioning the barrel. On the repair report they included with the gun, it indicates that they replaced the barrel as well as the broken mag latch and spring (which is what it was actually sent back for the second time). I wasn't aware of any problems with the barrel on my gun, so I'm not sure what that was about.

Also, mine is a 370-xxxx. There might be a little truth to the barrel recall rumor. Maybe it's too early to tell. If there is, I will assume mine was already retrofitted, since they've replaced it.
by kidder014
Fri Feb 13, 2009 3:12 pm
Forum: General Gun, Shooting & Equipment Discussion
Topic: LCP Recall
Replies: 276
Views: 127535

Re: LCP Recall

I think I'm done with Ruger.

Quick recap. My LCP came back from the recall damaged. I called and was told to send it back in and it would be repaired and rushed back to me. Several calls this week to Ruger to check on the status have resulted in nothing. The "LCP Recall Department" can't help me, since they have already handled the gun, and I must talk to customer service. I've left several messages on the customer service line over the past week or two but have yet to receive a call back. The ONE time I actually got someone on the phone in customer service, she told me she would have to walk back and check on it, and would call me back in about an hour to hour an half... that was 3 days ago.

I've verified with the LCP Recall department that they have my correct number. I've left my number for customer service in every message I've left. I even put it in the box with the gun when I shipped it to them the second time.

I have been without the gun for, well, going on almost 2 months now, and I'm not getting anywhere with them on the phone.

Ruger, I think you've lost a customer.
by kidder014
Thu Jan 29, 2009 10:35 pm
Forum: General Gun, Shooting & Equipment Discussion
Topic: LCP Recall
Replies: 276
Views: 127535

Re: LCP Recall

The more I'm reading elsewhere about other's problems with their LCPs post-recall, the more apprensive I'm getting. Will my LCP ever be the same again? It was a perfect little gun, but, at least for the time being, it is no longer.

Apparently a lot of people are having issues with the new magazine latch, but I'm not finding any records of a magazine latch and spring simply falling out of the gun after the recall like mine has. I'll let you know what Ruger says tomorrow.
by kidder014
Thu Jan 29, 2009 8:50 pm
Forum: General Gun, Shooting & Equipment Discussion
Topic: LCP Recall
Replies: 276
Views: 127535

Re: LCP Recall

I got my LCP back today, and to say the least, I am NOT at ALL happy with Ruger.

I'm beginning to wish I never sent it in for the recall.

I can understand the delays, and that's fine, but when it showed up at my door and I thought I'd be carrying it again tomorrow, I was very excited. Then, when I took it out of the box, and removed the magazine, the magazine latch catch fell out of the gun, and the magazine latch spring came out in two pieces.... Now my Ruger, which went to them practically brand new, is broken and will not hold a magazine.

I called, and they said they will have a tech call me tomorrow morning. I suspect I will have to send it back in, and wait even longer, to get my LCP back in working condition.

I'm starting to wonder which is more unsafe, carrying a non-retrofitted "re-called" gun, or not carrying anything at all....
by kidder014
Tue Jan 20, 2009 10:27 am
Forum: General Gun, Shooting & Equipment Discussion
Topic: LCP Recall
Replies: 276
Views: 127535

Re: LCP Recall

Did you guys get your LCP back yet? Mine is going on three weeks now. I called them yesterday and she told me they had parts on backorder and no longer had an ETA for return. Her attitude was "don't expect it back anytime soon". Don't get me wrong, she was very nice, but the news wasn't good.

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