The website is not updated all the time. I had my CHL in hand before they ever updated my status.FormerTSgt wrote:To add insult to injury my friend who took the class two weeks AFTER I did (and submitted two weeks after I did) received his CHL in the mail today. Meanwhile the website STILL reads that they are awaiting my supporting documents (from February) so nothing has been processed yet. I have verified TWICE now over the phone that they do in fact have my supporting documentation but have yet to receive a single reason as to why they haven't even started processing them yet (and before anyone asks, I have never been in trouble with the law; heck I was a military cop for 14 years). Both times the answer I have received is, "not sure what the hold up is, we're really busy; you're just going to have to wait." Over 3 months now. Absolute nonsense.
