My baby came home today with the "mod" stamp. It was packed with a hat and one magazine (which at first I thought had been forgotten, but there it was IN the pistol.) After field stripping I can see a couple of places that have been machined... and I swear it's been fired (I sent it in immaculate shape) but I could be wrong. It came with a printed letter of apology, a completely new (I assume) parts list and exploded view drawing and there was also a little sliver of paper that said:kirock7 wrote:I called again today and was told my pistol had shipped and should be here tomorrow. Interesting thing was that the lady (while looking up my serial #) said "let's see if you got under the wire... we had a problem at the end of last week with one of the parts... Oh, good it looks like yours was the last one to be shipped".kirock7 wrote:I got the mailer the day before Christmas Eve and found after calling that their offices were closed for four days... Xmas through the weekend. Okay, so on Monday I called first thing and was told I'd be emailed a UPS label and that the whole process would take about 8 days (she even said "including shipping"). New Year's was of course three days away, so I immediately printed up the label, gave UPS a call and the brown was at the house in about three hours. The box with my baby in it was delivered in Arizona on Tuesday 12/30.
It's been two weeks now so I gave the folks at Ruger a holler today and (in a very friendly way) was told my gun was still there... and sorry, there was no indication in her records as to when it might be finished and ship.
Actually I don't mind waiting a day or so more (I hope) if it comes back all fixed up and ready to go. I've already broken that puppy in with 400 or so rounds and hope it's just as reliable.
How long is everyone waiting on average?
I didn't ask what the problem was in particular, but when looking at the UPS shipping info, it looks like it actually shipped last Thursday two-day... but it won't be here until Wednesday? Go figure.
That makes it a day over 3 weeks for total out of pocket time.
That was kind of nice."We have run into a supply issue with one of our vendors and are currently getting another vendor online to boost the supply of a key part.
We should have this issue resolved in the next few days. We do apologize for the delay in the return of your LCP."
I've dry fired her a few times and I swear the trigger feels completely different. Shorter and much more even (still relatively long, but that's the safety feature, eh?).
All in all I'm very satisfied and pretty happy... but I won't know for sure until I get to the range this weekend. Can't wait!