Search found 3 matches

by Crossfire
Wed Oct 01, 2008 9:17 am
Forum: General Texas CHL Discussion
Topic: Rejected Photos
Replies: 15
Views: 2444

Re: Rejected Photos

thelurker wrote:I took this class on 9/20. Could it be possible that they're moving so quickly now that these could be the ones? They should've had mine by the end of last week, although I've not received my postcard yet. I would think that this whole class' apps are still in a pile somewhere.
Based on DPS processing time, I would imagine this was the July or August class, but still don't know for sure.
by Crossfire
Tue Sep 30, 2008 12:59 pm
Forum: General Texas CHL Discussion
Topic: Rejected Photos
Replies: 15
Views: 2444

Re: Rejected Photos

I don't know why they were rejected. I am working out of town this week, and only talked to Marty briefly on the phone. All he said is DPS called to let us know they were rejecting ALL the photos from one class, but he didn't get which one or why.

We use a 10 megapixel camera and an Epson PictureMate printer. We have never had a single photo rejected for quality before. We have had one or two sent back for too big, glare on glasses, etc, but never anything like this. We are going to change the print cartridge in the printer and see what happens.

I am hoping someone who has one of our rejected photos will have an explanation from DPS so we will know what to correct.
by Crossfire
Tue Sep 30, 2008 12:09 pm
Forum: General Texas CHL Discussion
Topic: Rejected Photos
Replies: 15
Views: 2444

Rejected Photos

We just got notification from DPS that they rejected ALL photos from one of our recent classes due to a problem scanning them, but I don't know which one.

If you happen to be one of those who has been rejected, please contact me. Sorry for the inconvenience. This has not happened to us before. We will correct the problem and make arrangements to retake your photos.

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