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Congratulations RedRaider. Mine also took 68 days. Hope your first day of carry goes well!

Something doesn't add up.

Posted Tuesday, April 25th

Skipper5 wrote:"currently we are entering applications we received on 03/02/06, check back in a couple of weeks."

Above was response from DPS this morning via email.

Posted Tuesday, April 18th, one week prior.

HOSSISFREE wrote: The response on 4-18-06:

currently we are entering applications we received on 03/02/06, once your applications is entered in our system a pin # will be mailed to you.

Surely they must have made at least some progress in a week's worth of time! They must not communicate well with each other, are lying, or are even slower than everyone imagined. Sorry to all those still waiting. Looks like I got mine issued just in time.

When checking up on things over the phone they can use your social security number. Unless you're paranoid about someone hacking into your e-mail you could try it that way.

Diode wrote:

Flatland2D wrote:Yep, got that purty little red, white and blue card in the mail today. Envelope was postmarked two days ago (Monday) and status changed to "issued" last Friday.

Now I'm off to go get acquainted with my new "priviledge." Glad to have it all taken care of now.

Congrats.......

Thanks.

You guys are really into checking your status online. I usually checked it once a day, sometimes twice if I checked it in the morning the first time (before DPS would have much time to process anything).

I wouldn't be surprised if everyone checking their status so often was bogging down their system so much they couldn't get any work done!

Yep, got that purty little red, white and blue card in the mail today. Envelope was postmarked two days ago (Monday) and status changed to "issued" last Friday.

Now I'm off to go get acquainted with my new "priviledge." Glad to have it all taken care of now.

RedRaider wrote:

Flatland2D wrote:Mine was approved last Friday also. Based off others' experiences, I am expecting to have it today.

Just curious, when did they receive your packet?

DPS recieved my packet on February 6th. 68 days processing.

My wife just called and said I got a present in the mail. Hmm... what could that be?

Mine was approved last Friday also. Based off others' experiences, I am expecting to have it today.

Application Completed - license issued or certificate active

Finally!

It took 68 days in the DPS office to get my license issued. Now I'm stuck with waiting for the mailman to come. Too bad it's Easter weekend, I don't know if the post office was up and running today or not or if they've slowed down. At least I should have a 5 year minus 10 days license. I'm hoping to be able to carry sometime next week. I can't wait!

Day 1 - February 6th: DPS received application packet
Day 19 - February 24th: PIN letter dated (forgot what day I received it)
Day 68 - April 14th: License issued

Reysc,
That's great your license came today. Let us know how your first day of concealed carry goes.

I called the same number, but you have to press "0" in order to speak with a real person. The last few times I've called someone picks up after a few rings. If no one picks up, it'll eventually go back to the automated menu. Just keep pressing "0" until someone answers.

Good news today! Still stuck on "Processing Application", but today when I called I was told it would "probably" go out tomorrow. I'm trying not to get too excited - I'll believe it when I see it. But, I'm finally starting to see the light at the end of the tunnel.

Today was day 66. I'll give a recap of the dates when I get my license in the mail.

I know what you mean. My current employer has been trying to implement some lean thinking strategies. I really wish DPS disclosed more about how they process applications. The "paperwork" I've been asking about is supposedly waiting to come back from a certain county. I've had five addresses in the last five years (but only in two different counties) so I'm guessing it is maybe a county background check that is holding me up? Whatever it is, I can't believe they have to go through snail mail to get it. It's a state supported institution, they should have access to all the resources they need right there, or at least be able to get the necessary info over the phone. It would blow my mind if they were having to process every step through the postal system. But, somehow I wouldn't be surprised.

I really don't mean to be a jerk in calling them so much and being a little pushy. My previous experience in customer service has taught me the squeaky wheel gets the oil. No matter how good of a case you have or how right you are, the customer that makes a scene will always be the one that gets their way. No one is going to care about what you want if you're not going to fuss about it.

Completely revamping the application process would be a great goal for 2007, if legislative action would be required. I like the idea posted about refunding your money if you are not approved in 60 days. I don't care if it takes money away from DPS or not, I just feel like I'm getting ripped off having paid so much and them not doing their job. Maybe once I get my CHL issued I will call them back and ask for a refund!

Thing is, no matter how upset I am right now about the application process, I probably won't care anymore once I slip my license into my wallet.

Reysc wrote: WOW!!! GUESS WHAT SHOWED WHEN I CHECKED MY STATUS..


Application Completed - license issued or certificate active
That's 53 days as of today and now the long wait for the mailman!!! Hey, jbenat I'm not only staring at the mailbox but I'm camping out... Heck, I'm not working today!!!! Might go to the Gun Show at Big Town and get me some night sights for my G26!!
sdsmhar, there is a sale of tents at academy, camp out by the mail box like jbenat and myself!!

Dang, you beat me Reysc! Glad your status changed. I'm curious to see how long it takes to get to your mailbox.

<grumpy rant>
So I gave DPS $140, took a 14 hour course, jumped through all their other hoops, and then they still can't fullfil their end of the bargain. I agree, they have absolutely NO system in their office. Any kind of order means a degree of predictability, which there is none, so I'm lead to believe it's chaos up there.
</grumpy rant>

Sorry had to get that off my chest.

Seriously though, I am glad you got your status changed today.

I've been counting every day. I don't recall DPS ever making the distinction that they have 60 business days to process an application.

Congrats sdmahr! DPS recieved my application 5 days after yours, so I have some of my optimism restored. I know processing time is pretty much luck of the draw, but I can still hope...

Day 60.

Called DPS and spoke with someone almost immediately. Her first question was "has it been at least 60 days," asking in a way that she wouldn't entertain my request if it was less. I said today is the 60th day and she said it's still processing. I mentioned that previously I was told I had paperwork waiting to come in which she double checked and confirmed. She also said they are behind 2 to 3 weeks on processing applications. My hopes for a timely issue are gone, but I'm still excited in waiting for them to finish. So, that's the latest from Texas DPS.