As far as calling prior to ordering to insure that your items are in stock could potentially take days if not weeks before you can actually speak to someone. When I was having my problem with them I could not get anyone to answer the phone just answering maching and never did get a returned call. I also sent emails and it took days for someone to return them and when they did it was a vicious circle of why do you want to cancel? Then I would respond and it would take several more days for them to respond to that.
I will avoid them at all costs. Just my opinion.
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Return to “Anyone ever had issues with Botach Tactical”
- Mon Feb 07, 2011 8:56 am
- Forum: General Texas CHL Discussion
- Topic: Anyone ever had issues with Botach Tactical
- Replies: 28
- Views: 6538
- Wed Feb 02, 2011 11:30 am
- Forum: General Texas CHL Discussion
- Topic: Anyone ever had issues with Botach Tactical
- Replies: 28
- Views: 6538
Re: Anyone ever had issues with Botach Tactical
I ordered some things from them a few weeks ago for my AR. Shortly after I recieved an email stating that my card had been charged and that my order was to be shipped that day. Waited two weeks with no further communication from them. Left numerous messages and emails. Never got a response. Got another email from them a week ago stating that part of my order was on back order and if I wanted the items that they did have available shipped now there would be additional shipping charges for the back ordered items. I replied to the email demanding that they cancell my order. Then I called right away and left a message stating that I wanted my order cancelled. Two days later I got an email asking why I wanted the order cancelled. I explained that my experience with them had been terrible and expressed my disgust with their communication. The next day I got an email stating that my order had been cancelled.
So I ordered the items from cheaper than dirt, paid a little more through them but had my items mounted on my rifle the very next afternoon.
So I ordered the items from cheaper than dirt, paid a little more through them but had my items mounted on my rifle the very next afternoon.