TexasCHLforum.com

it is normal that it takes about 2 weeks for materials to "show up" at their facility, even when you have a postal receipt saying it delivered 12 days earlier. it is a shame it cant be accurate, but it is the same for all.

As far as it being 5 months, that is a bit nuts.

Did you have any letters mailed to you saying they needed more info any time during this 5 months?

Have you talked to a supervisor?