To me, there is no more salient point to be made than this one. The inherent problem with every government group is that there is limited supervision. If you asked TSA, they would tell you that their supervisors do a great job but their internal security test failures and incidents like this one tell a different story. To be fair, any organization the size of TSA will have those who find a way to game the system. But yours in the important point. Again, it was someone outside who solved a TSA problem. Just as it was not TSA who stopped the shoe bomber or the underwear bomber, it was not TSA personnel who identified this thief. To me, if a group dedicated to detection cannot even detect its own problems, it is inherently flawed.VMI77 wrote: How come an airline employee has to catch a TSA thief? Where are the TSA supervisors?
What TSA (and other programs) need is the equivalent of the police internal affairs. While those kinds of groups are not perfect either, they are a lot better than what TSA has in place today. Again, the fault of TSA is not in the individual agents, many of whom are dedicated and hardworking. What is rotten is the leadership - from the very top right on down.