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I belong to one of the groups that was targeted by the IRS. I'm personal friends with the President of that group

The abuse is NOT a couple of isolated incidents but is a continuous pattern of highly discriminatory behavior. Fortunately, one of the high visibility lawyers took up this group's cause pro bono and was able to hold back the tide of completely bogus requests for data from the IRS.

For a single incident, you may apologize. For a pattern of behavior which could have ended up with the leaders of the targeted group in jail, an apology doesn't begin to atone for the IRS behavior. Like the GAO executive who was caught red-handed drinking wine in a Vegas hot tub on the tax payer dime, nothing is going to happen to those in the IRS who are responsible, regardless of who appointed them.

And where is the outrage? I'm betting that Gallup, Rasmussen, etc. would be hard pressed to predict that 50% of the people in this country even know that the story exists, let alone the details about what was done.