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Both my wife and I used to work Loss Prevention for a regional department store, actually how we met. I also have a cousin who works as LP for a national department store.

That being said, I will not jump into anything I see like that. The store has money to pay for their legal bills (they just jack up prices to make us pay for it anyways). It is the stores responsibilty to help, managers or other store employees can come assist. Call the police, have someone alert store management etc.

I will not risk my life, liberty and happiness for the benifit of a corporation.

In the years that I did that job, only a few times did I use force. One was to grab the guy's jacket as he tried to run away with about $300 in jeans (he pulled out of his coat and left the bag. his ID was in the coat, gotta love it) Another time was when I approached person at door to ask him to step back in, he grabbed top half of a pool stick that he had put out by the door and swung it at me. I got out of the way, but he did get taken down and held till PD got there.

I wasn't a hero, but was being paid to protect my companies assets. That's the difference between then and now.