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by wrt45
Thu Apr 27, 2006 9:16 am
Forum: General Texas CHL Discussion
Topic: How long for DPS to process your CHL
Replies: 795
Views: 155511

Charles L. Cotton wrote:
barres wrote:I owe the DPS an apology. It was my fault that my app got kicked back as incomplete. Since I had everything else ready to go, when I got my TR-100 I overlooked the signature line on it. Dangit, I hate it when I do something stupid.:oops:
It's been almost 4 years since I've seen a TR-100 (yeah, mine's coming up in November), so help me out. Does the CHL Applicant sign the TR-100 as well as the Instructor? If so, I'll add this to the checklist.

Thanks,
Chas.
Yes, and among my students this seems to be the most common error. I've taken to sticking those "post-It note arrows" that say sign here on everyones TR100 when I sign them as instructor.
by wrt45
Fri Aug 19, 2005 11:02 pm
Forum: General Texas CHL Discussion
Topic: How long for DPS to process your CHL
Replies: 795
Views: 155511

Received a nice call from DPS late this afternoon. They had located the missing paperwork, were very apologetic, and assured me that it would be processed in plenty of time to beat my expiration deadline. Once I receive it, I'll post again.

However, there wasn't any real explanation for how an entire application packet got misplaced for six weeks.
by wrt45
Fri Aug 19, 2005 10:44 am
Forum: General Texas CHL Discussion
Topic: How long for DPS to process your CHL
Replies: 795
Views: 155511

My renewal application (my CHL, not my instructor's renewal) was mailed July 5, received in Austin July 7 according to USPS.

When the website hadn't changed from "packet mailed to applicant" I called on July 29 to see why the website wasn't acknowledging any receipt of application. I was told that the application was there, logged into DPS a week after USPS said they received it, but that the website updates were running behind. Sounds a little lame, but OK....I've met the office staff and I'm willing to cut a little slack..........

Today, 8/19, I notice that the website still hasn't changed to "pending" so I called and talked to Marian Stahl. She can't find any record of the application being received. She is to call me back after checking on it.

I sent my instructor's packet back at the same time in a separate envelope. They got it without any problem and have me set for my class, but the website still shows the "packet mailed to applicant" message on the instructors side of the website.

I don't know what is going on down there, but it doesn't sound good to me. Sounds like an office in chaos...............

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