They were always pleasant and receptive to phone calls and emails, as my status changed well before my hubbys at the "manufacturing" stage. We had been neck and neck until that point. He called them/emailed them several times. I had mine almost 10 days before his, but it seemed they waited til his bday so he could have the full year before renewal. Scarey the thought that went into that one.
Hang in there it will be the longest 30 or so days... almost like waiting on a baby to arrive.
