Search found 1 match

by Come And Take It
Fri Feb 28, 2014 10:13 am
Forum: The "Waiting Room"
Topic: Common Mistake! Read b4 Submitting Online
Replies: 10
Views: 2595

Re: Common Mistake! Read b4 Submitting Online

Another note on this topic.... If you receive a letter from the DPS requesting documentation of final disposition, you will "NEVER" be able to confirm that DPS actually received the disposition documents if you submit them online.

I have been in "Background Check : Under Review" for over two weeks now. Late last week I received the request letter. I submitted the documents online the same day. I called yesterday and after the 30 minute hold they told me they have no way of checking to see if they were received. Only the person processing the App will know if they were received, and since they process 100 - 150 apps each, there was no way to check with them directly. All I can do is wait.......... and wait....... and wait........

She also told me that it can take up to 60 days from the date the App begins processing and is assigned to an investigator, not from the date that you actually upload or mail in the initial document package. I uploaded all my docs on January 2, but was informed the 60 days did not start until February 12th, when the processing of my application was actually started.

So now I have to wait to see if I get another letter telling me that the documents I submitted are not valid, or possibly I will never hear anything until they terminate my application following the 90 day window I have to submit the documents. Not sure what to do if I don't see a status update or receive another letter in the next couple weeks. I sure won't be happy if they "conveniently" did not receive the documents and simply let my application be terminated.

I know, it is too early to assume the worst, but the wait is stressful as you all know.

Return to “Common Mistake! Read b4 Submitting Online”