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119 days and counting...

Posted: Mon Apr 06, 2015 7:29 pm
by Streetwalker
It's been 119 days since my paperwork was submitted. The website shows nada. I've called the call center a couple of times. They won't do a call back on my 503 area code cell phone. If I sit on the landline at home they don't call back there. Been on hold for over 60 minutes and then disconnected.

Re: 119 days and counting...

Posted: Tue Apr 07, 2015 7:53 am
by Robert91RS
Have you tried emailing yet?

http://www.txdps.state.tx.us/rsd/contact/chl.aspx" onclick="window.open(this.href);return false;

Re: 119 days and counting...

Posted: Tue Apr 07, 2015 6:58 pm
by pebblebeachkid
I emailed them twice and never did get a reply other than the confirmation email saying to give them time to reply.
You'll have to keep trying on the phone til you talk with someone

Re: 119 days and counting...

Posted: Tue Apr 07, 2015 7:03 pm
by PBR
contact your local state rep and tell them you cant get in touch with anyone and no one gives you a call back, they will find something out and get back in touch

Re: 119 days and counting...

Posted: Wed Apr 08, 2015 6:55 pm
by Streetwalker
Finally got through on the phone. Was told that my training certificate was needed. Certificate was uploaded originally back in December. Uploaded it again last night.

Re: 119 days and counting...

Posted: Sun Apr 12, 2015 11:07 pm
by lakejeep
If you need to call them again try 7am to 8am I have called them a few times at this time of day and no hold time. I also had the same problem with them not getting my chl-100