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L1 website / receipt name field order all mixed up?
Posted: Mon Apr 18, 2011 11:53 am
by 7RomeoHotel
I just registered online and scheduled fingerprints with L1 over their website. When I printed my L1 / FAST receipt, it has my first, middle and last names in completely mixed up order... middle where last should be, last where first should be and first where middle should be.
My buddy who took the CHL class at the same time I did last week, did his paperwork online over the weekend, and he says his L1 / FAST receipt has the names all scrambled up too, just like mine.
I *know* I was meticulously careful about everything I entered on the web pages, and triple-checked everything before hitting any "Submit" buttons.
Is this a known problem? Will it cause any issues for me, or will L1 be able to correct it when I show up for my appointment?
Re: L1 website / receipt name field order all mixed up?
Posted: Mon Apr 18, 2011 12:07 pm
by mbw
Don't know if you would call it a known problem, they mine was done the same way. It did not slow my renewal down at all. I called DPS and they said that the info that was transmitted to them was correct and that there would be no problem with my renewal, turns out they were right.
Re: L1 website / receipt name field order all mixed up?
Posted: Mon Apr 18, 2011 12:09 pm
by houston2458
That happened to me when I registered online. I cancelled the registration for finger prints at the end of the CHL registration. Wait a few hours & go to the L1 website. Then you can register & the name will be correct. It took a full day for my info to be available so I could register with L1. When I tried to register it failed to find my info. I tried the next day & it found my info, I was able to register. It seems like a glitch. I did not want to register with my name wrong as I dont think the people that do the prints can change it. Good luck & I hope this makes sense.
Re: L1 website / receipt name field order all mixed up?
Posted: Mon Apr 18, 2011 12:51 pm
by Thomas
It happened to me too and a ton of other people. So far no one has reported it causing any problems. Of course I used the Firebug extension on Firefox and was able to manually fix the "uneditable" fields, and I got my plastic less than a month later.
Re: L1 website / receipt name field order all mixed up?
Posted: Mon Apr 18, 2011 1:38 pm
by Teamless
That happens to most everyone, when you go to get your prints at L1, just tell them, they will correct it
Re: L1 website / receipt name field order all mixed up?
Posted: Mon Apr 18, 2011 6:15 pm
by DFWTT
How bout this. When I did my most recent prints, I tried to print the confirmation page and everything was missing, the conf# and reason for prints. It happened no matter how many times I tried to print. Showed everything was right on the screen but as soon as I printed...nothing. I called L1 and they said go on to the appt, no problem. I get there and the woman says I don't even have an appt. We got it square though so all is good. Just plain wierd.