DPS Processing Times

[Rick.Berry]

I just returned from Texas CHL Instructor recertification in Austin.
Marion Stahl told us that they're presently running about 4 weeks behind in processing permits. They apparently have some trouble keeping staffed with the data-entry people they need to do the gruntwork of the department, so a bit of patience is in order.

[BigBlueDodge]

One bit of information that I have not see posted, but think would be valuable, is to know HOW the application was submitted, using the online application form, or submitting everything from scratch (using paperwork from CHL). I myself opted to use the online application path, so will definately include that in my response.

[clamenza]

just recieved a notice from the state. they said my finger prints did not meet minimum requirements? went back to the gun range this morning and did my "re do" print card. question, should i submit a fast set of prints or just chance it again with standard print card?

[03Lightningrocks]

just recieved a notice from the state. they said my finger prints did not meet minimum requirements? went back to the gun range this morning and did my "re do" print card. question, should i submit a fast set of prints or just chance it again with standard print card?

If it were me, I would submit the "fast" prints. There is a horror story in the forum from a poster who said his wife had prints rejected 3 or 4 times.

[waynev]

NEW OR RENEWAL: new
NAME: waynev
DATE A COMPLETE APPLICATION RECEIVED BY DPS: 3-6-08
DATE LICENSE WAS RECEIVED: not received yet
TOTAL NUMBER OF DAYS IN PROCESSING: 101
DID YOU RECEIVE A LETTER FROM DPS REGARDING A DELAY: no
DID YOU CAUSE ANY DELAY IN PROCESSING. IF YES, EXPLAIN: no
YOUR CHL NUMBER: [DON'T PROVIDE IN THE OPEN FORUM]
YOUR TEXAS DRIVERS LICENSE NUMBER: [DON'T PROVIDE IN THE OPEN FORUM]
IF DPS GAVE YOU A VERBAL EXPLANATION (EXCUSE) FOR ANY DELAY, PLEASE EXPLAIN: n/a
WOULD YOU BE WILLING TO PROVIDE ADDITIONAL INFORMATION LATER: yes

[texasmr2]

DPS recieved my application monday morning on June 9th at 9:37am and my question is what has been the average waiting period for them to email you your PIN # ?

Gregg

Bump ?

[LarryH]

DPS recieved my application monday morning on June 9th at 9:37am and my question is what has been the average waiting period for them to email you your PIN # ?

Gregg

Bump ?

I believe the ONLY time they will email your PIN is if you send them an email requesting it (assuming they've begun processing your application). If you applied online, the PIN was included in the packet DPS mailed to you. If you picked up a packet at the CHL class and mailed it in after the class, your PIN will arrive by snail mail.

For what it's worth, packet receipt at DPS to receiving snail mail PIN was about a month last fall. That time appears to have approximately doubled since the first of the year.

[texasmr2]

I spoke with the DPS today and was told I would recieve it soon after they start processing my app. The DPS rep and I both had a good laugh when I mentioned to her that I understand that they are very backed up with app's and they are alway's very kind and understanding at the DPS office which I truelly appreciate.

Thanks for your reply,
Gregg

[lagomorph]

NEW OR RENEWAL: New
NAME: Lagomorph
DATE A COMPLETE APPLICATION RECEIVED BY DPS: 3/25/08
DATE LICENSE WAS RECEIVED: 6/20/08
TOTAL NUMBER OF DAYS IN PROCESSING: 87
DID YOU RECEIVE A LETTER FROM DPS REGARDING A DELAY: No
DID YOU CAUSE ANY DELAY IN PROCESSING. IF YES, EXPLAIN: No
YOUR CHL NUMBER: Private
YOUR TEXAS DRIVERS LICENSE NUMBER: Private
IF DPS GAVE YOU A VERBAL EXPLANATION (EXCUSE) FOR ANY DELAY, PLEASE EXPLAIN: N/A
WOULD YOU BE WILLING TO PROVIDE ADDITIONAL INFORMATION LATER: Yes

[dockoonce]

I sent my packet on April 24th. It was received April 28th. I still have not heard a word. I have emailed several times about a PIN but I get the same canned response each time. "You have not been entered yet. After we enter you, your PIN will arrive by mail". My girlfriend submitted at the same time and got her PIN three weeks ago. One thing I DO know....there does not seem to be a lack of employees in Austin to carry all of those new application checks to the bank. My check cleared 4 days after they got the packet. Perhaps they should use a few of the "check runners" to complete applications.

[Rough_Ashlar]

NEW OR RENEWAL: new
NAME:Rough_Ashlar
DATE A COMPLETE APPLICATION RECEIVED BY DPS:10 mar 2008
DATE LICENSE WAS RECEIVED:20 jun 2008
TOTAL NUMBER OF DAYS IN PROCESSING:103
DID YOU RECEIVE A LETTER FROM DPS REGARDING A DELAY:no
DID YOU CAUSE ANY DELAY IN PROCESSING. IF YES, EXPLAIN:no
YOUR CHL NUMBER: [DON'T PROVIDE IN THE OPEN FORUM]
YOUR TEXAS DRIVERS LICENSE NUMBER: [DON'T PROVIDE IN THE OPEN FORUM]
IF DPS GAVE YOU A VERBAL EXPLANATION (EXCUSE) FOR ANY DELAY, PLEASE EXPLAIN:
WOULD YOU BE WILLING TO PROVIDE ADDITIONAL INFORMATION LATER:yes


will also be sending this as a PM

[ELB]

Renewal Class 3 May 08

Online Application 8 May 08 (first day eligible to start renewal - license expires in Nov)

Received Renewal Letter 9 May 08

Received Application 17 May 08 (no mention of DD214 requirement for veteran fee anywhere in packet or on website)

Mailed Application 20 May 08 (with DD-214 enclosed, thanks to comments on this forum! Thanks team!)

USPS confirmation of delivery: 21 May 08, 0749

Website had "packet mailed to applicant" on 25 May 08

DPS postmark 23 Jun 08

Renewal license In my mailbox: 25 Jun 08 (35 days)

Happy camper!

will send PM to in "Charles" format to Mr. Cotton.

[pedalman]

NEW OR RENEWAL: New
NAME: pedalman
DATE A COMPLETE APPLICATION RECEIVED BY DPS: 4/22/2008
DATE LICENSE WAS RECEIVED: 6/30/2008
TOTAL NUMBER OF DAYS IN PROCESSING: 68
DID YOU RECEIVE A LETTER FROM DPS REGARDING A DELAY: No
DID YOU CAUSE ANY DELAY IN PROCESSING. IF YES, EXPLAIN: No
YOUR CHL NUMBER: [DON'T PROVIDE IN THE OPEN FORUM]
YOUR TEXAS DRIVERS LICENSE NUMBER: [DON'T PROVIDE IN THE OPEN FORUM]
IF DPS GAVE YOU A VERBAL EXPLANATION (EXCUSE) FOR ANY DELAY, PLEASE EXPLAIN: N/A
WOULD YOU BE WILLING TO PROVIDE ADDITIONAL INFORMATION LATER: Yes

[KaiserB]

I received an update today ... there were 4,000 backlogged applications at the beginning of June. There are currently (June 30, 2008) 2,500-3,000 backlogged applications. It appears that TX DPS is catching up on the back-log from earlier in the year.

Maybe all the new temp workers are really helping the situation.

[03Lightningrocks]

NEW OR RENEWAL: New
NAME: 03Lightningrocks
DATE A COMPLETE APPLICATION RECEIVED BY DPS:March 17,2008
DATE LICENSE WAS RECEIVED:June 30, 2008
TOTAL NUMBER OF DAYS IN PROCESSING:108
DID YOU RECEIVE A LETTER FROM DPS REGARDING A DELAY:No
DID YOU CAUSE ANY DELAY IN PROCESSING. IF YES, EXPLAIN:They called me on June 17th and told me I didn't print my name on an affidavit. They mailed it to me, I printed my name on it and expressed it back. In the same correspondence they said they needed me to send them a statement from the County circuit court stating I had no felonies. That was sent back in the same express mail delivery. Caused about 5 days delay
YOUR CHL NUMBER: [DON'T PROVIDE IN THE OPEN FORUM] #####
YOUR TEXAS DRIVERS LICENSE NUMBER: [DON'T PROVIDE IN THE OPEN FORUM]#####
IF DPS GAVE YOU A VERBAL EXPLANATION (EXCUSE) FOR ANY DELAY, PLEASE EXPLAIN:Delay caused by surge in applications
WOULD YOU BE WILLING TO PROVIDE ADDITIONAL INFORMATION LATER:yes